We don't just sell machines — we ship a working nail factory.
From the first consultation call to the day you celebrate first production, Gongrui stays with you. Here is exactly what that looks like — and why customers choose us over cheaper alternatives.
Engineering Consultation
Free factory-layout planning, machine selection and capacity modeling tailored to your nail spec, output target and site.
Pre-Shipment FAT
Every line is fully assembled and run-tested in our Guangzhou workshop before crating. You see it work before it ships.
Global Logistics
Standardized container-fit footprint, EXW / FOB / CIF on request, customs documentation and crating optimized for sea freight.
On-Site Installation
Engineers fly to your site for foundation, alignment, wiring, calibration and first-production sign-off.
Operator Training
Hands-on training for your operators and maintenance team — machine operation, tooling change, daily care and basic troubleshooting.
24/7 Customer Support
WhatsApp, email and video-call support — typical first response under 2 hours, 7 days a week.
Quality Warranty
12-month warranty on main machine bodies; lifetime technical support on every machine we ship.
Spare-Parts Availability
Stocked dies, grippers, cutters, bearings and electrical components — direct-from-factory pricing.
OEM & Customization
Brand it as yours. Custom voltage, paint color, nameplate and tooling for special nail specifications.
From inquiry to first nail.
Typical timeline for a complete production line. Faster turnarounds available on stocked configurations.
- Day 1
Inquiry received
Engineering team reviews your nail spec and output target.
- Day 2
Configuration draft
Equipment list, line layout sketch and indicative pricing sent.
- Day 7
Final proposal
Tuned machine list, FOB price, lead time, layout in AutoCAD.
- Day 35
Manufacturing complete
Build complete, FAT in our workshop, video sent for sign-off.
- Day 40
Container loaded
Sea-worthy crating, container-fit footprint, documents couriered.
- Day 70
On-site commissioning
Our engineers install, calibrate, train your team and sign off first run.
What you get, by default.
| Service | Gongrui | Typical Supplier |
|---|---|---|
| Engineering consultation before quote | — | |
| Pre-shipment Factory Acceptance Test | — | |
| On-site installation included | Extra cost | |
| Operator training program | Manual only | |
| 12-month warranty | 6 months typical | |
| Stocked spare parts (dies, grippers) | Order each time | |
| WhatsApp / video support, 7 days/week | Email only | |
| OEM & nameplate customization | — |
Trusted across 5 continents.
"Line installed in 4 days. Their engineer stayed an extra week to make sure our operators were confident. That changed everything for us."
Carlos M.
Plant Manager · Brazil
Talk to an engineer, not a salesperson.
Send your nail spec and target output — we'll come back with a configuration and a price within 24 hours.